Refund Policy

This Refund Policy explains how returns, refunds, and exchanges work on this website. Please read it carefully before placing an order. This page is provided as a starter template and should be updated to match your business practices and local laws.

1. Eligibility

Items must be returned within [X] days of delivery.
Items must be unused and in original packaging unless the return is due to a defect or shipping damage.
Some items may be non-returnable (e.g., clearance items, gift cards, digital products). If applicable, list exceptions here.

2. How to Start a Return

Contact us at support@wyzeoffcial-help.example with your order number and the reason for return.
We will provide return instructions and (if applicable) a return authorization.
Send the product back to the return address provided.

3. Refunds

Once we receive and inspect your return, we’ll notify you of approval or rejection.
Approved refunds will be issued to the original payment method.
Refund processing time may take [X–Y] business days depending on your payment provider.

4. Exchanges

If you want an exchange, contact us at support@wyzeoffcial-help.example. Availability may vary by product and region.

5. Shipping Fees

Original shipping fees may be non-refundable unless the return is due to our error.
Return shipping costs are [paid by customer / covered by us] depending on the reason for return.

6. Damaged or Defective Items

If your item arrives damaged or defective, contact us within [X] days of delivery and include photos/video if possible.

7. Contact

For return questions, contact: support@wyzeoffcial-help.example.